| Q: | Why was Marion Mercer created? | | | Marion Mercer was created to fill a void in the online market place for high quality, fashion forward vintage clothing. We’ve all met that girl - the one who is always chic, ahead of the trends, and never wearing the same thing as anyone else. You ask her where she got it - it’s vintage. You would love to be that girl, but who has the time or patience to rifle through vintage stores? Let’s face it, they often smell, are filled with awful cliché retro trends, and are usually jam packed with old clothes that are stained, torn, and who knows what else… But we know there are gems in there somewhere. Most fashionable girls are also busy girls, and that’s why Marion Mercer was created - for the vintage lovers who have the style but not the time. We do the rifling for you and present you with a well edited selection of on-trend, high-quality vintage fashion. We also know that online shopping is convenient but it can be hard to see what you’re buying. We do our best to accurately depict each product by shooting it at all angles, with detail shots, and we show you a couple different ways to style each piece. |
| Q: | Where does Marion Mercer acquire vintage merchandise? | | | Marion Mercer travels the world to sort through vintage fairs, vintage stores, estate sales, and flea markets to find the gems- and we only select them if they fit our high quality standards. If there’s something too good to pass up but there’s an imperfection that’s repairable, we fix it before we sell it. |
| Q: | Is the merchandise at Marion Mercer clean? | | | Every product sold by Marion Mercer has been dry-cleaned. If necessary, stains have been spot-treated and any repairs have been made before orders ship. |
| Q: | How are vintage garments sized? | | | Please disregard any size labels in the garments. The way designers size clothing has changed drastically throughout the years, and some garments have been altered by their original owners. Marion Mercer estimates the modern size of each garment by trying it on a mannequin and fit model and provides the modern size equivalent in the items description. There are some items that will fit a variety of sizes depending on how they are worn- in this case Marion Mercer provides the size range the garment will fit. |
| Q: | How do you determine the age of the merchandise? | | | If the age of the product is unknown when it is purchased, Marion Mercer researches the designer (if known), construction techniques, and label to make an educated guess as to which decade each product was designed in. This information is not guaranteed and is purely based on the information provided to us at the time of our purchase and the expertise of our staff. |
| Q: | Is every item shown on the mannequins for sale? | | | The key pieces that make up each look are vintage and for sale on Marion Mercer, unless they are already sold. Certain items such as tights, leggings, sunglasses, and basic layering pieces such as t-shirts and jeans are the stylist's own and are not for sale. Marion Mercer tries to incorporate only non-saleable items that are basic enough that most people already have them in their own wardrobe and can easily recreate the Marion Mercer look with items they already own. |
| Q: | How do I make a purchase? | | | Marion Mercer makes shopping simple: - If you know what you are looking for, use the Dresses, Tops, Bottoms, Jackets, and Accessories links. You can also browse New Arrivals or shop by Trend.
- Once you have found an item, click on the 'ADD TO SHOPPING BAG' button underneath each item.
- Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page. You can use the 'REMOVE ITEM' button to delete items from your shopping bag.
Click on 'PROCEED TO PURCHASE' to complete your order. |
| Q: | Can I modify an existing order? | | | Please contact us at
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immediately if there is a modification to your order. We will do our best to accommodate your request if we are contacted before the order ships. |
| Q: | Can I track my order? | | | Once your order has been shipped, you will receive email confirmation of your shipping details and your UPS tracking number. |
| Q: | What payment methods does Marion Mercer accept? | | | Marion Mercer accepts the following credit cards: Visa, Mastercard, American Express, Discover. We do not accept any other methods of payment apart from those listed above. |
| Q: | Is it safe to use my credit card online at Marion Mercer? | | | At Marion Mercer, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Datacash Ltd. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company. |
| Q: | Does Marion Mercer ship internationally? | | | Marion Mercer will ship to international addresses via UPS Worldwide Expedited (transit time is 2-5 business days) for a shipping fee of $75.00. |
| Q: | Does Marion Mercer ship to multiple addresses? | | | Please contact us at
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immediately after placing your order if you would like your order separated and shipped to multiple addresses. Please be sure to indicate the order number provided to you during checkout as well as the details of your request. Additional shipping charges may apply. |
| Q: | Is my personal information kept private? | | | Please be assured that all the information you share with us is private and confidential. At no point will we share, rent or sell your personal information with a third party.
Please note that Marion Mercer may use the information provided while placing your order to inform you of new arrivals and services via email. If you prefer not to receive these emails, please send an email to
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